Great News, everyone!
After a week of trying to figure out what was happening in our network, things have finally settled down and getting back to normal. It seems that the 400+ modems that did not respond to the network upgrade created a problem when they finally did come back to life. As they back “online”, they created so much activity in the network in trying to find their new settings that created a problem with other modems that were already in operation.
In the last 24-36 hours, many have finally received their operating perimeters and have stopped interfering with other modems.
We thank you for your patience and understanding as we worked through this major issue.
We will do our best to keep you updated here on our website as to what we will be doing in the near future to further increase your service features and reliability. For this weekend, the staff is going to try to get a little rest. The last 8 – 16-18 hour days have taken its toll.
The Staff of Cable Co-op