Cable Co-op is currently experiencing technical issues with our data services.

If you are experiencing intermittent connection, slow speeds, or a total loss of internet access, we are here to help. Our technicians are actively working to resolve the issue as quickly as possible.

What You Can Do:

Before calling, please try a quick power cycle of your equipment, which often resolves the connection conflict:

1. Unplug the power cord from both your modem and your wireless router.
2. Leave them unplugged for 60 seconds.
3. Plug the modem back in first, wait for the lights to stabilize, and then plug your router back in.

Need Assistance?

If your service does not return to normal after a reboot, please call our office directly so our local support team can assist you:

📞 Call us at (440) 775-4001

Thank you for your patience as we work to get everyone fully back online!

Upcoming Service Maintenance Notice: Thursday, June 18th

Dear Members,

Due to necessary emergency infrastructure repairs, Cable Co-op will be performing system maintenance on Thursday, June 18th.

The work is scheduled to begin at approximately 10:00 AM and is expected to last for one hour. During this brief window, your internet and cable services may be temporarily interrupted.

This maintenance will specifically impact members living in the following areas:

• Parsons Road
• West Road
• East Hamilton

Our technical crew will be working as quickly and safely as possible to minimize downtime and restore full connectivity. We sincerely apologize for any inconvenience this short disruption may cause, and we thank you for your patience as we complete these critical upgrades.

If you experience extended issues after 11:00 AM, please don't hesitate to contact our local office at (440) 775-4001.

Sincerely,

Cable Co-op Team 27 E. College St.

Oberlin, OH 44074